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Return Policy
Free & Easy Returns Policy
- If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on our whatsapp
Return request must be raised within 14 days for all items from the date of delivery.
- For electronic appliances & mobile phones related issues after usage or after the return policy period, please check if the product is covered under seller warranty or brand warranty.
For purchases under your product is covered under 3-Months Warranty (for phones) and 6-Months Warranty (for laptops and tablets). Refer to New Warranty Policy and Warranty Policy for complete Terms and Conditions.
- For selected categories, we accept a change of mind. Please refer to the section below on Return Policy per Category for more information.
Valid reasons to return an item
- Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
- Delivered product is incomplete (i.e. has missing items and/or accessories).
- Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
- Delivered product is does not match product description or picture (i.e product not as advertised))
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